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We’re Here to Help

Have a question about an order, product, delivery, or your account? Our customer support team is here to assist.

Please complete the contact form below and provide as much information as possible so we can respond efficiently.

Get in Touch

Customer Support
For questions about products, orders, shipping, returns, or general enquiries.

Order Enquiries
Please include your order number when contacting us about an existing order.

Business Enquiries
For wholesale, supplier, or other business-related enquiries, please use the contact form and select the appropriate enquiry type.

Contact Form

Name
Your full name

Email Address
Your email address

Order Number (if applicable)
Enter your order number

Subject
Select your enquiry

Message
How can we help?

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Customer Support

Email: [sales@cigaraustraliashop.com]

We aim to respond to enquiries as promptly as possible during business hours.

Important Age Requirement

This website contains age-restricted products. Customers must meet the applicable legal age requirements to purchase tobacco products. Age verification may be required before an order can be processed or delivered.

Please ensure you comply with all applicable Australian laws and regulations.